List Events

🚧

Please note that you can only 'list' events that are less than 90 days old. Event counts and summaries will still include your events older than 90 days but you cannot 'list' these events individually if they are older than 90 days

List all customer events

cURL

$ curl 'https://api.intercom.io/events?type=user&user_id=314159' \
-H 'Authorization:Bearer <Your access token>' \
-H 'Accept: application/json'

cURL HTTP Response

HTTP/1.1 200 OK

{
  "type": "event.list",
  "events": [
      {
        "event_name" : "ordered-item",
        "created_at": 1391691571,
        "user_id" : "314159"
      },
      {
        "event_name" : "invited-friend",
        "created_at": 1389913941,
        "user_id" : "314159",
        "metadata": {
         "invitee_email": "[email protected]",
         "invite_code": "ADDAFRIEND"
         }
      },
     ...
   ],
  "pages": {
    "next": "https://api.intercom.io/events?type=user&intercom_user_id=55a3b&before=144474756550"
  }
}

# NB: Full event objects are returned

Ruby

intercom.events.find_all("type" => "user", "intercom_user_id" => "123abc")

PHP

<?php
$events = $intercom->events->getEvents(["user_id" => "20413"]);
foreach ($events->events as $event) {
    print "id:".$event->id." name:".$event->event_name."\n";
}?>

Java

// Not exposed in Java client

The events belonging to a customer can be listed by sending a GET request to https://api.intercom.io/events with a user or lead identifier along with a type parameter. The identifier parameter can be one of user_id, email or intercom_user_id. The type parameter value must be user.

• https://api.intercom.io/events?type=user&user_id={user_id}
• https://api.intercom.io/events?type=user&email={email}
• https://api.intercom.io/events?type=user&intercom_user_id={id} (this call can be used to list leads)

The email parameter value should be url encoded when sending.

You can optionally define the result page size as well with the per_page parameter.

Request Parameters

Parameter	Required	Description
type	yes	The value must be user
user_id	no	The user id you have defined for the user
email	no	The email you have defined for the user
intercom_user_id	no	The Intercom defined id for the user
per_page	no	How many results to return per page defaults to 50.
summary	no	Boolean value. When set to true, event counts are returned grouped by event name.

Returns

A pageable list of events. The event list contains a pages object that indicates if more events exist for the customer via the next field, whose value is a URL that can be used to fetch the next page. If the next field is not present, that indicates there are no further events for the user. Clients should note that the parameters in the returned link are not assured to be the same as those sent in the request.

The event list is sorted by the created_at field and ordered descending, most recently created first.

As well as the fields that were supplied when the event was posted to Intercom (see Event Model for details) the event payload will also contain an id field that uniquely identifies the event and may optionally contain an intercom_user_id containing the Intercom defined id representing the user.

You can use the API to get counts of users, leads and companies filtered by certain criteria.

Counts are a good way to periodically obtain data for the purposes of tracking rates of change in user and company data.