User Delete Requests allow you to irrevocably remove data about a User. After creating a User Delete Request, the User’s data will be hard-deleted within 90 days.
User Delete Requests can be created via a POST to
https://api.intercom.io/user_delete_requests
This endpoint accepts an internal Intercom ID as described below.
Attributes
| Parameter | Required | Description |
|---|---|---|
| intercom_user_id | Yes | The internal ID of the User to irrevocably delete |
Returns
The ID of the User Delete Request, for your reference.
User Delete Requests cannot be altered.
Warning on Hard Deletion
After 7 days, this data will become unretrievable. The hard deletion process will have started, and will be processed within 90 days to comply with GDPR. Contact us before these 7 days if you want to reverse this action.
Permanently delete users
curl https://api.intercom.io/user_delete_requests \
-X POST \
-H 'Authorization:Bearer <Your access token>' \
-H 'Accept: application/json' \
-H 'Content-Type: application/json' -d '
{
"intercom_user_id": "530370b477ad7120001d"
}'
HTTP/1.1 200 OK
{
"id": 10
}