Closing a conversation

You can close a conversation with or without a reply once you set the message to close: "message_type":"close".

Closing a Conversation Without Reply

cURL

curl https://api.intercom.io/conversations/xxx/reply
-X POST
-H 'Authorization:Bearer <Your access token>'
-H 'Accept:application/json'
-H 'Content-Type:application/json'
-d '{ "admin_id": CLOSING_ADMIN_ID, "message_type": "close", "type": "admin"}'

PHP

<?php

$intercom->conversations->replyToConversation("10957850396", [
    "type" => "admin",
    "admin_id" => "814860",
    "message_type" => "close"
]);
?>

Closing a Conversation With Reply

cURL

curl https://api.intercom.io/conversations/xxx/reply
-X POST
-H 'Authorization:Bearer <Your access token>'
-H 'Accept:application/json'
-H 'Content-Type:application/json'
-d '{ "body":"closing this convo", "admin_id": CLOSING_ADMIN_ID, "message_type": "close", "type": "admin"}'

PHP

<?php

$convo = $intercom->conversations->replyToConversation("10957850396", [
    "body" => "The beginning is the most important part of the work, but this is the end ... of the conversation!",
    "type" => "admin",
    "admin_id" => "814860",
    "message_type" => "close"
]);
?>