Admin Conversations Count Model

Admin Conversation Count Object

The admin conversation count supplies per Admin counts

Attribute	Type	Description
type	string	value is 'count'
conversation	object	Contains counts related to admins
conversation.admin	array	Contains and array of objects detailing each Admin
conversation.admin.open	number	Contains the number of open conversations for the Admin
conversation.admin.closed	number	Contains the number of closed conversations for the Admin
conversation.admin.id	string	Contains the Admin id
conversation.admin.name	string	Contains the Admin name

Admin Conversations Model

{
  "type": "count",
  "conversation": {
    "admin": [
      {
        "id": "1",
        "name": "Wash",
        "open": 0,
        "closed": 1
      },
      {
        "id": "2",
        "name": "Jayne",
        "open": 0,
        "closed": 0
      }
    ]
  }
}

cURL

# Conversation Admin Counts
$ curl 'https://api.intercom.io/counts?type=conversation&count=admin' \
-H 'Authorization:Bearer <Your access token>' \
-H 'Accept:application/json'

cURL HTTP Response

# Conversation Admin Counts
HTTP/1.1 200 OK

{
  "type": "count",
  "conversation": {
    "admin": [
      {
        "id": "1",
        "name": "Wash",
        "open": 0,
        "closed": 1
      },
      {
        "id": "2",
        "name": "Jayne",
        "open": 0,
        "closed": 0
      }
    ]
  }
}

Ruby

intercom.counts.for_type(type: 'conversation', count: 'admin')

PHP

<?php
// Conversation Admin Count
$counts = $intercom->counts->getCounts(["type" => "conversation", "count" => "admin"]);
print_r($counts);
?>

Java

// Conversation Admin Count
final Counts.Conversation counts = Counts.conversationAdmins();
List<Admin> admins = counts.getAdmins();
for (Admin admin : admins) {
    out.println(
      admin.getName() + ": " +
      admin.getClosed() + ", " +
      admin.getOpen());
}

The counts for your App can be obtained using GET against the https://api.intercom.io/counts URL with the type and count parameters as follows

Count	Type Value	Count Value
Conversation Admin Count	conversation	admin